Returns and Refunds
Thanks for shopping at Outcamp. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, you must contact us prior to discuss and your item must be unused and in the same condition that you received it.
Returns can be sent to:
Outcamp
15 Nash St
Kapunda, SA
Australia, 5373
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
The customer is be responsible for paying the shipping costs for returning the item for change of mind returns. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us here.